Privacy & Data

Privacy Policy

1. Who we are

This Privacy Policy explains how TXNAF (“TXNAF,” “we,” “us,” or “our”) collects, uses, and shares information when you visit our website, submit a contact form, apply for a wholesale account, or interact with us in other ways.

This website is intended for business and professional users such as repair shops, dealers, retailers, and fleet operators. It is not targeted to individual consumer retail customers.

2. Information we collect

2.1 Information you provide directly

We collect information you choose to share with us, including:

Contact details (name, business name, job title, email address, phone number).
Business profile information (number of locations, business type, years in business, current brands, purchase volumes, and similar details submitted on our wholesale application form).
Postal addresses (billing, shipping, or primary delivery addresses).
Messages and other content you send via our contact forms or email.
Login identifiers you may use to access a dealer portal (if and when available).

2.2 Information collected automatically

When you visit our website, we may automatically collect certain technical information, such as:

Device and browser information (IP address, browser type and version, operating system, device identifiers).
Usage data (pages viewed, links clicked, time spent on pages, referring URLs).
Approximate location based on your IP address.

We typically collect this information using cookies, pixels, and similar technologies.

2.3 Information from third parties

We may receive information about your business from third-party partners, data providers, marketplaces, and logistics or payment services we work with in connection with our operations and dealer programs.

3. How we use your information

We use the information we collect for purposes such as:

Reviewing and processing wholesale account applications.
Responding to inquiries and providing customer or dealer support.
Setting up, managing, and supporting dealer accounts and programs.
Planning and optimizing inventory, fulfillment, and routing operations, including use in AI- or algorithmic-based systems for forecasting and logistics.
Sending service-related communications, such as account notices or changes to our programs.
Sending marketing communications about brands, programs, or promotions, where permitted by law (you can opt out at any time).
Analyzing website performance and improving our site, services, and user experience.
Protecting our rights, preventing fraud or abuse, and complying with legal obligations.

4. Legal bases for processing (EEA/UK)

Where EU/UK data protection law applies, we process personal data based on one or more of:

Performance of a contract or steps taken at your request (e.g., evaluating your application).
Our legitimate interests (operating and improving our business, maintaining security, communicating with business contacts).
Your consent, where required (e.g., certain marketing communications or cookies).
Compliance with legal obligations.

5. How we share information

We do not sell your personal information. We may share information with:

Service providers that host our systems, send emails, provide analytics, logistics, IT, or CRM services.
Business partners and brands, as needed to operate dealer programs, fulfill orders, or support joint initiatives.
Legal and safety recipients, where required to comply with law or protect our rights or the safety of others.
Business transfer counterparties in connection with a merger, sale of assets, or similar transaction.

6. Cookies and analytics

We use cookies and similar tracking technologies to operate our website, understand how it is used, and improve performance. Some cookies are necessary for basic site functionality; others support analytics or, where used, marketing.

You can usually control or delete cookies through your browser settings. If you disable cookies, certain features of the website may not function as intended.

7. Data retention

We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to meet legal, accounting, or reporting requirements, resolve disputes, and enforce our agreements.

8. Your choices and rights

Depending on your location, you may be able to:

Opt out of marketing emails by using the “unsubscribe” link in our messages.
Request access to, or deletion or correction of, personal information we hold about you.

To exercise any rights or make a privacy request, you may contact us using the contact options provided elsewhere on this site. We may need to verify your identity before responding.

9. Children’s privacy

Our website and programs are not directed to children under 16, and we do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it.

10. International transfers

TXNAF is based in the United States. If you access our site from outside the U.S., your information may be transferred to, stored in, or processed in the United States or other jurisdictions that may have different data protection laws than your country of residence.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page. Your continued use of the website after any changes indicates your acceptance of the updated policy.

Website Terms

Terms & Conditions

1. Agreement to these Terms

These Terms & Conditions (“Terms”) govern your use of the TXNAF website and any content, features, or services made available through it (collectively, the “Site”). By accessing or using the Site, you confirm that you are a business or professional user and agree to be bound by these Terms.

If you do not agree to these Terms, you must not use the Site.

2. Business and wholesale use only

The Site is intended for business customers and professional users, including but not limited to repair shops, dealers, jobbers, retailers, and fleets. Information on the Site is not an offer to individual consumers for personal, family, or household purchases.

Any wholesale account, pricing, or program you participate in may be subject to additional written agreements between you and TXNAF. If there is a conflict between those agreements and these Terms, the written agreement will control for the conflicting subject matter.

3. Changes to the Site and Terms

We may update, modify, or discontinue any part of the Site at any time, with or without notice. We may also update these Terms from time to time. Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

4. Accounts and dealer login

Certain areas of the Site or dealer tools may require an account or login credentials provided by TXNAF. You are responsible for maintaining the confidentiality of your login details and for all activities that occur under your account.

You agree to:

Provide accurate and complete information when registering or applying for access.
Notify us promptly of any unauthorized use of your credentials or any security breach.
Not share your login credentials with unauthorized persons.

We may suspend or terminate access to any account or portion of the Site at our discretion, including for suspected misuse or violation of these Terms.

5. Product information, pricing, and availability

Any product details, specifications, images, and pricing displayed on the Site are provided for informational purposes only and may change without notice. Availability may vary by market, program, or distribution center, and certain brands or parts may be offered only to qualified accounts.

Actual orders, pricing, and terms of sale may be governed by separate dealer agreements, marketplace terms, or invoices. Nothing on this Site obligates TXNAF to approve any application, extend credit, or enter into a supply agreement.

6. Intellectual property

Unless otherwise indicated, all content on the Site—including text, graphics, logos, images, and layout—is owned by or licensed to TXNAF and is protected by applicable intellectual property laws. All trademarks, service marks, and logos are the property of their respective owners.

You may view the Site and print or download limited copies of materials for your internal business use, provided that:

You do not remove or alter any copyright, trademark, or other proprietary notices.
You do not modify the materials in a way that could misrepresent TXNAF or any third-party brand.
You do not use the materials for any competing, infringing, or unlawful purpose.

7. Prohibited uses

You agree not to use the Site:

In any way that violates applicable law or regulation.
To attempt to gain unauthorized access to any systems, data, or accounts.
To transmit viruses, malware, or other harmful code.
To scrape or harvest the Site using automated tools except as allowed by law and standard search-engine practices.
To interfere with or disrupt the operation or security of the Site.
To misrepresent your identity or affiliation with TXNAF or any other party.

8. Third-party links and services

The Site may contain links to or integrations with third-party websites, marketplaces, logistics providers, or other services. These sites and services are not controlled by TXNAF, and we are not responsible for their content, policies, or practices.

Your use of any third-party site or service is at your own risk and may be governed by separate terms and privacy policies.

9. No warranty

The Site and all information, content, and materials available through it are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, title, or non-infringement.

We do not warrant that the Site will be error-free, secure, or uninterrupted, or that any defects will be corrected.

10. Limitation of liability

To the maximum extent permitted by law, TXNAF and its affiliates, officers, employees, and agents will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for any loss of profits, revenue, data, or business opportunities, arising out of or in connection with your use of the Site.

To the extent any liability cannot be excluded, our total aggregate liability arising out of or relating to your use of the Site will be limited to one hundred U.S. dollars (US$100), or the minimum amount permitted by law if greater.

11. Indemnification

You agree to indemnify, defend, and hold harmless TXNAF and its affiliates, officers, employees, and agents from and against any claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Site; (b) your violation of these Terms; or (c) your violation of any rights of another party.

12. Governing law and jurisdiction

These Terms and your use of the Site will be governed by and construed in accordance with the laws of the State of Texas, USA, without regard to its conflict-of-law rules.

You agree that any dispute arising out of or relating to these Terms or the Site will be brought exclusively in the state or federal courts located in [County], Texas, and you consent to the personal jurisdiction of those courts.

13. Termination

We may suspend or terminate your access to the Site at any time, with or without notice, for any reason or no reason, including if we believe you have violated these Terms. Sections that, by their nature, should survive termination (such as intellectual property, disclaimers, limitations of liability, and governing law) will continue to apply.